Reference

How bs999 Handles Your Personal Information

Your account data, payment details, and browsing activity on bs999 are handled with clear rules — what we collect, why we collect it, and how long we keep it. Access and eligibility depend on your local law and eligible regions.

Data TransparencybKash & Nagad Payment PrivacyAccount SecurityYour Right to AccessRetention Policy
Explore the Lobby Read FAQ
bs999 How bs999 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Account Security

Your bs999 account is protected by OTP verification on login and on withdrawal requests. We flag logins from unrecognised devices and prompt re-authentication before any account change goes through.

Payment Data Handling

Payment references from bKash, Nagad, and Rocket are stored only to match deposits and withdrawals to your account wallet. Full mobile banking credentials are never held on our servers.

Data Retention

We keep your account and transaction records for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold at any time.

Requesting Changes

To correct inaccurate data, request a copy of your records, or ask for deletion where permitted by law, contact us via live chat or email. We verify your identity before actioning any data request.

PRIVACY CONTACT

Reach Us About Your Data

Team online

Live Chat

Start a live chat session from any page on bs999 to ask about your data, request a correction, or flag a privacy concern directly with our support team.

Email Support

Send a written request to our support email for data access, deletion, or correction queries. We respond to privacy-related emails within our standard support window.

Account Settings

Some data preferences — like marketing communications and cookie consent — can be updated directly inside your bs999 account settings without contacting support.

Common Questions About Your Privacy on bs999

Here are the questions we hear most often about how bs999 handles personal data, cookies, and account information. If your question is not covered here, our support team can help via live chat.

We collect your name, contact details, and the payment method you register — such as your bKash or Nagad number. Device and session data is also logged to secure your account against unauthorised access.

Only the transaction data those providers need to process your deposit or withdrawal is shared. We do not pass your full account profile or browsing history to any payment processor.

Contact our support team via live chat or email with your account details. We verify your identity first, then provide a summary of the personal data we hold within a reasonable timeframe.

You can request deletion of your data where permitted by applicable law. Some records — such as transaction history — may need to be retained for the period required by law even after your account closes.

Cookies on bs999 maintain your session, remember your preferences, and help us detect unusual activity. You can manage or block cookies through your browser settings; some site features may not work without them.

Your data is handled under the same policy regardless of where in Bangladesh you access the site. Availability of our services depends on your local law and eligible regions at the time of access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoBs999 GlossaryInfobKash User Guide

Related pages

bs999 Bangladesh bKash User Guide bKash FastMoney About Us bs999 App